Terms & Conditions

 

Terms & Conditions

 


Last updated: August 2025


Welcome to Milo & Moon!

These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or purchasing from our site, you agree to be bound by these Terms.

 

 

 

1.

General Information

 


This website is owned and operated by Milo & Moon.

We reserve the right to update, modify or replace any part of these Terms at any time. It is your responsibility to review this page periodically for updates.

 

 

 

2.

Eligibility

 


By using this website, you confirm that you are at least 18 years old or accessing under the supervision of a parent or legal guardian.

 

 

 

3.

Products & Descriptions

 


We strive to ensure all product descriptions, images, and pricing are accurate and current. However, we do not guarantee that all content is error-free or complete.

We reserve the right to:

 

  • Limit product availability

  • Modify prices without prior notice

  • Discontinue or replace products at any time

 

 

 

 

4.

Orders & Payments

 


All orders are subject to acceptance and availability.

We reserve the right to cancel or refuse any order at our discretion, including suspected fraud or misuse.

Prices are listed in USD and do not include applicable taxes unless stated.

All payments are processed securely via trusted third-party providers.

 

 

 

5.

Shipping & Delivery

 


Orders are typically processed within 1–3 business days.

Standard shipping delivery takes approximately 6–11 business days, depending on the destination and shipping provider.


Please note that delivery delays may occur due to carrier issues, customs, weather, or seasonal volume. These are outside of our control.

If your order is significantly delayed, feel free to contact us at miloandmoon.official@gmail.com – in some cases, we may offer a discount code for your next purchase as a gesture of goodwill.


Customers are responsible for providing accurate shipping information. Shipping times are estimates and not guaranteed.

 

 

 

6.

Returns & Exchanges

 


We accept returns within 30 days of delivery for items that are unused, unworn, and in their original packaging and condition.

Items returned that are damaged, washed, or altered may be denied a refund.

Return shipping is the responsibility of the customer unless agreed otherwise.

Please refer to our Returns Policy page for complete instructions.

 

 

 

7.

Intellectual Property & Image Use Disclaimer

 


All content on this site – including text, photos, logos, graphics, and branding – is the property of Milo & Moon or used under license. Unauthorized use is strictly prohibited.


Image Use Disclaimer:

Some product images may originate from third-party suppliers or public sources. All images are used for illustrative purposes only.

If you believe an image or content on our website infringes on your copyright, please contact us at miloandmoon.official@gmail.com. We will promptly review and remove the content as needed.

 

 

 

8.

User Conduct

 


You agree not to use our website for unlawful purposes, to violate any laws or third-party rights, or to engage in behavior that could impair the functionality or integrity of the site.

 

 

 

9.

Product Use & Safety Disclaimer

 


Our products are intended for babies and children and must always be used under direct adult supervision.


By purchasing from Milo & Moon, you acknowledge and agree that:

 

  • You have reviewed the product details and deem it safe and suitable for the intended user

  • You are fully responsible for inspecting the product before and during use

  • You will discontinue use at the first sign of wear, breakage, or concern

  • Milo & Moon shall not be held liable for any injury, allergic reaction, choking hazard, or damage resulting from misuse, lack of supervision, or failure to follow safety guidelines

 


Customers are expected to evaluate the safety and suitability of each product for their child before use.

 

 

 

10.

Limitation of Liability

 


To the fullest extent permitted by law, Milo & Moon shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or products.

 

 

 

11.

Third-Party Links

 


Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of these third-party sites.

 

 

 

12.

Indemnification

 


You agree to indemnify, defend, and hold harmless Milo & Moon, its owners, employees, and affiliates from any claims, liabilities, losses, or expenses arising from your breach of these Terms or misuse of our website or products.

 

 

 

13.

Governing Law

 


These Terms are governed by the applicable laws of the jurisdiction in which we operate. Any disputes will be resolved under those laws.

 

 

 

 

14. Contact Us

 


For any questions, feedback, order inquiries, or copyright-related concerns, please contact us at:

📧 miloandmoon.official@gmail.com