Privacy Policy

 

Privacy Policy

 


Last updated: August 2025


At Milo & Moon, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights as a customer and site visitor.

 

 

 

1.

Information We Collect

 


When you visit our website or make a purchase, we may collect the following information:

 

  • Personal details (name, email address, phone number, shipping/billing address)

  • Order history and transaction details

  • Device and browser data

  • IP address and geolocation

  • Cookies and tracking technologies

  • Voluntary information (e.g., submitted via contact forms or reviews)

 

 

 

 

2.

How We Use Your Information

 


We use your data to:

 

  • Process and fulfill your orders

  • Send order updates and confirmations

  • Respond to customer service inquiries

  • Improve website performance and user experience

  • Send marketing emails or promotions (only with your consent)

  • Detect fraud or unauthorized activity

  • Comply with legal obligations

 

 

 

 

3.

Sharing Your Information

 


We do not sell your personal information.

We may share data with trusted third parties only to operate our business, including:

 

  • Shopify (store platform)

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping partners

  • Analytics providers (e.g., Google Analytics)

  • Advertising platforms (e.g., Meta/Facebook, TikTok)

 


These partners are obligated to protect your data and use it only as needed to provide services to us.

 

 

 

4.

Cookies & Tracking Technologies

 


We use cookies and similar tools to:

 

  • Remember your preferences

  • Analyze website traffic

  • Measure ad performance

  • Personalize your experience

 


You can choose to disable cookies in your browser settings, but some features of the site may not work properly.

 

 

 

5.

Data Retention

 


We retain your personal information for as long as necessary to provide you with our services and to comply with legal, accounting, or regulatory obligations.

 

 

 

6.

Your Rights

 


Depending on your location, you may have the right to:

 

  • Access your personal data

  • Correct or update your information

  • Request deletion of your data

  • Object to marketing communications

  • Withdraw consent at any time

 


To exercise your rights, contact us at:

📧 miloandmoon.official@gmail.com

 

 

 

7.

Data Security

 


We use industry-standard measures to protect your data from unauthorized access, loss, misuse, or disclosure.

However, no method of transmission over the internet is 100% secure.

 

 

 

8.

Children’s Privacy

 


Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If we discover that we have collected data from a child without parental consent, we will delete it immediately.

 

 

 

9.

Policy Updates

 


We may update this Privacy Policy from time to time. The latest version will always be posted here with the date of the last update. Continued use of our site indicates your acceptance of the updated policy.

 

 

 

10.

Contact Us

 


If you have any questions, concerns, or requests related to this Privacy Policy, you can reach us at:

📧 miloandmoon.official@gmail.com